Policies & FAQ


Thank you for visiting my site.

If you are visiting the Christina Lake BC Canada area, I’d love to give you a tour of my lakeside studio. Or you can check out site pics of my collections of treasured tools and colorful collections of materials I use to create each piece of jewelry.  I choose only the most authentic materials for their strength, integrity, beauty, and individual properties.

The CindyFish Lampwork glass pieces are all made by me at my torch with soft glass COE 104  rods from Effetre, Lauscha, C.I.M. and Reichenbach glass companies. The hot glass beads are then kiln annealed and cleaned with a dremel tool to remove bead release residue.  Many low cost Imported glass “handmade” beads are prone to shattering and have toxic residue flaking out of  their holes, because these important steps were eliminated to reduce production time and cost.

Materials used are described in the details section on each listing. If you have any questions that are not answered here, please send me an e-mail at cindyfishbeads@gmail.com

Shipping 

I do my best to ship orders within 2-3 days of receiving an order.  To keep shipping costs to a minimum, packages are shipped at the small package rate from Canada Post.

Canada Post shipment policy to the USA says that these orders should arrive within 5-8 business days.   There is no tracking number or insurance on this method of shipping.   I am not liable for lost shipments, if you would like a more secure form of shipping please contact me for more information. 

In cases where physical goods are shipped cross-border between countries or states, please be aware that there may be additional duties and taxes that may apply. This will be the responsibility of the buyer to pay, unless otherwise stated.